Senior Management

Katherine Hutchinson
President/CEO

Richard Kump
Vice President of Member Services/COO

Thomas Pisano
Vice President of Finance/CFO

Craig Layman
Financial Advisor

Jon Reske
Vice President of Marketing

Jenna Rahilly
Vice President of Human Resources

Francine Frenier
Vice President of Support Services



Management

Nancy Alexander
Loan Operations Manager

Germaine Coffin-Koczur
Assistant Loan Operations Manager

Pam Hannah
Training and Recruitment Manager

Lorraine Cadran
Call Center Manager

Kim Hackworth
Business Development Manager

Paula Hooper
Controller

Anne Pinkerton
Marketing Manager

Lori Gibson
Operations Manager

JulieAnn Watkins
Collections Manager

Jim Wage
Branch Manager, Hadley Branch

Jennifer Dempsey
Assistant Branch Manager, Hadley Branch

Kathy Dube
Senior Branch Manager, Worcester Branch

Frank Rosaio
Assistant Branch Manager, Worcester Branch

Lauren Duffy
Branch Manager, Northampton Branch

Sue MacDonald
Assistant Branch Manager, Northampton Branch

Becki-Lyn Sharpe
Branch Manager, UMass Amherst Campus Express Branch

For questions or assistance, please contact a Representative or email us today!